Kawan Jiawook | Business Development Expert

01.

About Me

With over sixteen years of transformative experience in the telecommunications industry, I have emerged as a visionary thought leader and entrepreneurial executive, driving innovation and growth across multiple organizations. My unique blend of technical acumen and strategic foresight has enabled me to lead high-performing teams on large-scale projects, delivering exceptional results.

I have been instrumental in the growth of industry giants such as Korek Telecom (Orange™), iQ Group, and Fanoos Telecom (Asiacell/Ooredoo™), leveraging proactive strategies to enhance their market presence and operational efficiency. My expertise spans the entire project life cycle, from requirement gathering to execution and closure, ensuring adherence to service level agreements (SLAs) and delivering customized solutions aligned with company objectives.

As a trailblazer in the digital realm, I have spearheaded the development and delivery of revenue-generating products, generating millions of dollars in revenue. My passion for innovation and ability to navigate the complexities of the digital landscape have positioned me as a catalyst for change in the telecommunications industry.

Strategic business development

Digital innovation & service expansion

Market entry & regional leadership

User growth strategy & acquisition

Telco collaboration & payment ecosystems

Product development & management

Revenue generation & growth

Cross-functional team leadership

02.

Professional Experience

Leading Business Development

IraqCom Technologies

February 2023 - Present

Driving IraqCom's regional expansion by leading strategic partnerships with telecom operators, global digital service providers, and technology platforms

Overseeing key initiatives in mobile VAS, cloud gaming, esports, and digital payments to establish IraqCom as a leading force in the MEA digital landscape

Enabling international brands to establish a strong presence in Iraq through strategic advisory, market intelligence, and operational leadership

Steering scalable, compliance-driven user acquisition frameworks across top digital channels and affiliate networks

Executing end-to-end integrations with telecom operators and payment providers to unlock new revenue streams and user value

Commercial Director

Kurd ICT Solutions

December 2020 - February 2023

Developed relationships with corporate clients and led the implementation of commercial strategies focused on delivering exceptional pre- and post-sale services

Collaborated with cross-functional teams to identify new market segments and aligned strategies by introducing new products based on market data

For contributions in business growth, was offered and accepted to become a shareholder in the company

Sourced reliable suppliers through rigorous analysis and selection process, and oversaw contracting and subcontracting processes

Developed and implemented scalable and measurable radio stations' platform per city to monitor and control radio stations/broadcasting

Sr. Manager, Head of Products and Services

Korek Telecom

April 2015 - September 2020

Led a team of product line managers, marketing managers, and sales personnel in developing and selling bespoke solutions, expanding the telco product portfolio

Created and implemented omnichannel marketing strategies by directing Digital, Advertising, Communications, and Creative teams

Managed end-to-end product lifecycle, including development of interactive electronic/mobile solutions and integrated banking apps

Launched new VAS services while increasing the number of existing VAS from 121 to 522 services

Drove significant improvement in monthly revenue from $1M to $4.2M through strategic product development and marketing

Executive Manager Hosting & Content

iQ Networks

December 2012 - November 2014

Led two key projects: iQ hosting and iQ bazaar, delivering results as per the project scope within timelines

Designed interfaces (web & mobile), built e-commerce ecosystems, and produced tutorial templates for clients

Supported teams in developing business cases, calculating cost of ownership, and negotiating contracts

Built a strong and certified team consisting of 1 Network Manager, 3 Developers, and 2 IT team members

Implemented commercial campaigns, sales strategies, customer care platform, and end-to-end marketing procedures

PMO & Product Manager

Fanoos Telecom

February 2012 - November 2012

Managed product lifecycle from creating manuals, to planning launches, creating PLDs, and implementing measurability and scalability

Supported marketing, sales and CCS teams on positioning and promotion of new products and services

Served as the Company's resident expert on 4G data and voice package plans developed for the regional market

Consistently upgraded existing services in collaboration with Technical, MIS/IS, Customer Care, and other Company Divisions

Created and implemented product and services Policy Standards, Procedures, Processes, and future plans

03.

Services & Expertise

Digital Transformation

Supporting the digital presence of international mobile game and app publishers in the MEA region, focusing on integrating highly lucrative payment methods that optimize user experience and generate substantial revenue. Strategic investments prioritize enhancing digital reach and expansion throughout the region.

Market Entry Strategy

Providing comprehensive market entry strategies for international companies looking to expand into the Middle East and Africa region, with a particular focus on Iraq. Services include market analysis, regulatory guidance, partnership development, and localization support to ensure successful market penetration.

Digital Product Development

End-to-end development of digital products and services for telecommunications and technology companies. From concept ideation to market launch, this service covers product strategy, UX/UI design, development, testing, and continuous improvement to ensure products meet market needs and business objectives.

Telco-OTT Integration

Specialized integration services connecting telecommunications operators with Over-The-Top (OTT) content providers. This includes payment gateway integrations, direct carrier billing solutions, API development, subscription management systems, and revenue sharing models to create sustainable digital ecosystems.

04.

Key Achievements

Music Streaming App

600K+ Subscribers

Led the development and launch of a localized music streaming app that gained significant market share in the Iraq market. The app featured curated local and international content with seamless carrier billing integration.

Mobile VAS

Streaming

Content

International Live Football Feeds App

500K+ Subscribers

Developed and launched an app providing live scores, statistics, and premium content for international football leagues. The app featured personalized notifications and achieved high retention rates.

Sports

Live Content

Premium

Mega Promo Campaign

300K+ Purchases/Month

Designed and launched a gamified promotion platform offering digital content, prizes, and exclusive offers. The campaign drove significant user engagement and recurring revenue through subscription-based purchases.

Gamification

Loyalty

Engagement

Advanced RBT Platform

300K+ Subscribers

Revolutionized the traditional Ring Back Tone service with an advanced platform featuring personalized content, multi-channel subscription options, and an expansive content library. The service became a significant revenue generator.

Telecom

Subscription

Content

05.

Skills & Expertise

Strategy & Management

Strategy Implementation

Business Development

Revenue Growth

Market Analysis

Team Leadership

Project Management

Stakeholder Management

Commercial Management

Telecommunications

Value-Added Services (VAS)

Mobile Communications

Direct Carrier Billing

Telco Partnerships

Payment Ecosystems

OTT Integration

Mobile Content

Network Technologies

Digital Marketing

Marketing Strategy

Digital Campaigns

Customer Acquisition

User Growth

Content Marketing

Market Research

Analytics & Insights

Social Media Marketing

Digital Products

Product Management

Product Development

Gaming Industry

E-commerce

Mobile Applications

Digital Distribution

Subscription Models

User Experience

06.

What People Say

Working with Kawan has been transformative for our business. His deep understanding of the telecommunications landscape in the Middle East, combined with his strategic vision, helped us successfully enter the Iraqi market with impressive results. His ability to navigate complex challenges and forge valuable partnerships is unmatched.

James Wilson

CEO, Global Gaming Solutions

Kawan's expertise in product development and revenue growth strategies has been invaluable. He led the launch of our mobile VAS services with precision and insight, resulting in a 300% increase in user acquisition and substantial revenue growth. His leadership and innovation continue to drive our digital transformation journey.

Sarah Ahmed

Director of Digital, Telecom Company

Few professionals understand the intersection of technology, business, and customer needs like Kawan does. His strategic approach to digital ecosystems and payment solutions opened new revenue streams for our platform. He has a rare ability to see the big picture while executing on the details that drive success.

Mohammed Al-Farsi

Co-Founder, FinTech Platform

Kawan Jiawook.
I build digital ecosystems.

About Me